> For the complete documentation index, see [llms.txt](https://awecommerce.gitbook.io/awe-seasonal-effects/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://awecommerce.gitbook.io/awe-seasonal-effects/faq-and-support/contact-us.md).

# Contact us

Stuck on a campaign, a schedule or an effect? We're happy to help.

## 1. **Live chat**

Open the app and go to **Home** → **Resources** → **Live chat** to talk to our team right inside Shopify admin.

<figure><img src="https://2143911517-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fh99vPHicsa9fNoUu2h0S%2Fuploads%2Fgit-blob-ecb0ed66ba1417e377b660f622dd7ebea41f709d%2Fcontact-us-01-resources.png?alt=media" alt="Resources card with Live chat, Feature request and Help doc"><figcaption></figcaption></figure>

→ *Tell us which campaign you're working on and which page of your store you're testing — it helps us answer faster.*

## 2. **Feature request**

Have an idea for the app? Go to **Home** → **Resources** → **Feature request**.

## 3. **Request an effect**

Missing an occasion or an artwork you need? In the campaign editor, click **Request an effect** and tell us the occasion or the artwork — we'll build it.